Bondgate, Helmsley, North Yorkshire YO62 5EY
Tel: +44 (0) 1439 770 557

Booking information

Filed under: Uncategorized — admin @ 10:32 am

Welcome to our Booking Information Page.
We’ve finally made the leap! Out goes the blunt pencil, the scrap paper and the rubber and in comes the
Carlton Lodge’s ONLINE BOOKING SERVICE!

It is now possible to check availability at the Carlton Lodge and BOOK ONLINE.  Enter the date you wish to start your stay, enter the proposed duration of your visit and click on the availability button. It really is that simple!

Simply follow the on screen prompts and hey presto its done! Please remember that at most weekends we only offer two night bookings but sometimes guests check out after a longer stay on Saturday so querying the online booking service is always a good idea as we do list single weekend nights when they become available.

Should you wish to follow the more traditional route and check availability you can contact us via telephone on 01439 770557, fax on 01439 772378. For email contact please complete the Booking enquiry form.

Whichever way you chose, we need to know:
when you wish to arrive?
the number in your party?
the type of room/s you require (double/twin/single/family max 3 bed spaces)?
when you will be departing?

We will then be able quote you a price.

When we confirm our availability we will ask for:
your name
your full address
your telephone number
and a £15.00 per person deposit

You will then have two options:
If you have a credit card and wish to confirm immediately we are happy to take your credit card information over the telephone and email (our preferred option) or write to you with our confirmation.
or
We will hold the accommodation you have provisionally reserved with us for a period of 7 days. Within those 7 days we ask that write to confirm your stay with us and enclose your cheque for the required deposit (£15.00 X number of persons) upon receipt of which we will write back with our confirmation.

We accept in payment for your stay using any of the following:
Credit and Debit Cards (sorry not American Express or Diners Club)
A Cheque.
Cash (Sterling and Euros)

Terms and Conditions
Please click here to view our Terms and Conditions of Business.

Thanks for reading.

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